A zoom video call is easy but allowing the other party to remote control your computer requires a few settings, follow these steps:
- Download Zoom Workplace if you don't already have it:
Open Zoom and sign in
On the Zoom main screen, click
Share screen
- For macOS users: A popup will appear that asks to change system settings. Click
Open system settings
- For macOS users: Toggle the zoom button so it is enabled
For macOS users: Confirm the change and let Zoom restart when asked
Back in Zoom, click
New meeting
- Once you are in a meeting, click the
Share
button and chooseEntire screen
. Once the other party joins, they can now request remote cotnrol.
- Click the little arrow at
Participants
and thenCopy invite link
- Send this invite link to Lexicon support
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